Setting up the Agent (Installation)

After selecting the platform you want to backup, you need to set up the agent on your server. The agent is responsible for performing the backups and communicating with the PettiCloud backend.

Windows

Windows Agent Compatibility

• Supports Windows Server 2016 & above.
• Supports Windows 10 & above.
• Supports x86, x64, & AMD64 architectures.
• Requires administrator privileges for installation.

Windows Installation

To set up the windows agent, follow these steps:

1. Copy the agent installation command from the dashboard and paste it on the powershell terminal of the windows server where you want to install the agent.

2. Hit Enter to run the command. You may be asked to enter the administrator password. Enter the password to proceed with the installation.

3. After the agent is installed, it will automatically start running in the background.

4. Once the agent is running, you can start creating jobs from the dashboard. It can take upto 2 minutes for the agent to appear online in the dashboard.

Linux

Linux Agent Compatibility

• Supports Linux distributions with systemd (e.g., Ubuntu 16.04+, CentOS 7+, Debian 9+).
• Supports x86_64 architecture.
• Requires root / sudo privileges for installation.

Linux Installation

To set up the linux agent, follow these steps:

1. Copy the agent installation command from the dashboard and paste it on the terminal shell of the linux server where you want to install the agent.

2. Hit Enter to run the command. You may be asked to enter the root / current user password for privilege escalation. Enter the password to proceed with the installation.

3. After the agent is installed, it will automatically start running in the background.

4. Once the agent is running, you can start creating jobs from the dashboard. It can take upto 2 minutes for the agent to appear online in the dashboard.